Refund policy

If you are not entirely satisfied with your purchase, we are here to assist you

Returns

We accept returns if they are sent back to us within 14 days from the order date. To be eligible for a return your item must be unworn and in the same condition as you received it. It must still have the tag attached and be in a saleable condition. Swimwear must be returned with hygiene labels still in tact & in the packaging bags you receive them in. When returning an item please enclose a piece of paper with your order number & exchange/refund details. We are not responsible for the shipping costs of returns and take no liability over items lost when being returned back to us. We do not accept refunds on sale items, you can however exchange for the same value or more.

If you are returning your items by post, please fill out your returns information and return to: 

Bunny & Bear

Unit 14, St Enochs Centre

Glasgow

G14BW

Exchanges

If you would like an exchange we will send out the replacement within 5 working days, if we have it in stock. If it is out of stock we will get in contact with you. 

Refunds

Once we have received your item, we will inspect it and notify you if it’s eligible for a refund. If the item is not eligible for a refund, we will repost the item back to you. If the return is approved we will refund you the cost of the returned item within 3 working days. We do not refund shipping costs.